Preparing for Your Visit

Preparing for Your Visit

We want your visit to Champion Orthopedics to be as pleasant as possible. Here are some things you can do prior to your arrival at our office to enhance the experience.

Upon arrival at Champion Orthopedics, please proceed to the registration desk and check in with the receptionist. If this is your first visit, you will be asked to provide information for registration including insurance information. If you have visited our office in the past, please notify our receptionists if there has been any change in your address, telephone number or insurance coverage.

After completion of the registration process, you will be asked to be seated in the adjoining waiting area until you are called to the exam area. Listed below are important things to be aware of that might help you be more prepared for your visit to our office: 

  • It is important that you bring your current insurance card with you to each and every appointment. We require a current copy in your account file; therefore the registration staff will scan it for our records. 
  • If you have a child insured by a parent or guardian not living in the home, please obtain the insurance card or a copy (front and back) of it in advance to bring with you. Any additional guardian information is also necessary. 
  • Please bring a list of all current medications you are currently taking, including over the counter medications, vitamins, etc. 
  • Coordinate your transportation in advance and plan adequate time to arrive to your appointment on time. Please reference the local construction updates to identify how that might impact your travel.
  • Patients under 18 years old cannot be seen without a parent or guardian present for the initial visit. Parents must sign the consent for treatment. 
  • Please be prepared to pay all co-payments at each visit. If you do not have insurance, please be prepared to make payment in full. 

If your injury is work-related, pre-authorization is required before an appointment is scheduled. Any caller (patient, case manager or employer) wanting to schedule an appointment under Workers Compensation must fax certain information to us at 706-312-7610. The company accepting financial responsibility must provide the following information on their company letterhead:

  • Patient's full name
  • Claim number
  • Case Manager's name and telephone number
  • Workers Compensation name and address of where to mail the patient's billing statement

If you do not speak English, please invite a bi-lingual speaking adult to attend the appointment with you to communicate and complete the necessary paperwork. Champion Orthopedics provides Spanish interpreters only. It is our recommendation that the person interpreting for you be at least 18 years of age or older. 

Come prepared with questions. Write your questions and concerns down in advance. We encourage you to document all responses to your questions. This will help facilitate communication and understanding. 

Because we realize the value of your time, our physicians try to stay on schedule for each appointment. However, due to the nature of orthopaedic problems, some delays may occur, as some patients present more complex problems requiring extended evaluations. Should that situation arise, we ask for your understanding. You may reschedule your appointment if delays occur. We will make every attempt to reschedule you at a convenient time. 

If you are unable to keep your scheduled appointment, please notify us so that we may use the time for other patients.